This course will teach you how to explain the nature of conflict in your workplace, choose your responses carefully, and create organizational conflict management solutions. The objective is to raise the likelihood of a successful conclusion while minimizing any potential negative effects resulting from conflicts. Knowing how to settle them is crucial since workplace disagreements are a normal aspect of doing business in an educational setting.
What You’ll learn:
The nature and types of conflict, including interpersonal, intra-group, and inter-group conflicts, and how to identify root causes.
Various conflict styles (competition, collaboration, compromise, accommodation, avoidance) and how assertiveness and cooperation affect responses.
Practical conflict management techniques such as cooling off, using “I” statements, active listening, and validating others’ perspectives.
How integrated conflict management systems and cultural sensitivity improve organizational health, communication, and problem-solving.
Features Included:
What you'll learn:
No learning points are available for this course.
Certification
At TSS, we understand the significance of formal recognition, which is why every course you complete comes with an accredited certificate to validate your learning and enhance your professional growth.
Instructor
KeltieJones
Course Instructor
With extensive industry experience, KeltieJones brings practical knowledge and real-world insights to help students master the subject matter.
Course Content
Loading curriculum...
Student Reviews
5.0 (3 Reviews)
5 Stars
0%
4 Stars
0%
3 Stars
0%
2 Stars
0%
1 Stars
0%
No reviews yet. Be the first to review this course.
